Privacy Policy
At Zoya Pret, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.
Information We Collect
When you shop with us, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Order Details
- Payment Information (processed securely by our payment providers)
- IP Address and browser information for security and analytics purposes
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Contact you regarding your order or account.
- Respond to customer service inquiries.
- Improve our website and shopping experience.
- Prevent fraudulent transactions.
- Send promotional offers or updates (only if you choose to receive them).
Payment Security
We do not store your complete payment information on our servers.
All online payments are processed through secure and trusted payment providers using encrypted connections.
Cookies
Our website uses cookies to:
- Remember items in your shopping cart.
- Improve website performance.
- Understand visitor behavior through analytics.
- Enhance your browsing experience.
You can disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may only be shared with trusted third-party service providers who help us operate our business, such as:
- Shipping and courier companies
- Payment processors
- Website hosting providers
- Analytics services
These providers only receive the information necessary to perform their services.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to keep your information secure, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies separately.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our Contact Us page or via our official social media channels.